CUSTOM KNIFE FACTORY

1.Customization Requirements: Clients must provide specific requirements for the knives, including dimensions, materials, blade type, surface finish, handle material, brand logo, and any other special requests. A design sketch or detailed product specification description must be supplied by the client.
2.Minimum Order Quantity (MOQ): The minimum order quantity will be determined based on the complexity and production cost of the custom knives. Typically, the MOQ starts at 100 pieces (subject to negotiation depending on the specific case).
3.Sample Confirmation: A sample will be provided for client approval before mass production. The cost of the sample is borne by the client and may be deducted from the final order cost. Once the sample is approved, no major design changes can be made without incurring additional fees.
4.Production Lead Time: The production lead time for custom knives is generally 30-60 days, depending on the order quantity and complexity. The lead time begins after the client places the order and pays the deposit.
5.Payment Terms: The client is required to pay 50%-80% of the total order amount as a deposit, with the remaining balance due after production is completed and upon acceptance of the goods. All payments must be settled before shipment.
6.Quality Assurance: The company guarantees that all custom knives will meet the client's specifications and relevant quality standards. If there are quality issues (not caused by human damage), the client may request a replacement or repair within 30 days of receipt.
7.Shipping and Delivery: The company will arrange for packaging and transportation, with shipping costs to be borne by the client. Clients must inspect the goods upon receipt and report any quantity or quality discrepancies within 7 days.
8.Intellectual Property: Any designs, logos, and specifications provided by the client must be legally owned or authorized for use. The company is not liable for legal issues arising from intellectual property infringement.
9.Confidentiality Agreement: The company will keep all custom designs and production requirements confidential and will not disclose or use this information for other business activities.
10.Other Terms: Any matters not covered in these terms shall be resolved through negotiation in good faith, and confirmed in writing by both parties.