Under USD 3,000
100% before production. The production slot is reserved after cleared payment.
Wholesale payment terms
Zahlungsrichtlinie
Clear milestones, written confirmation and controlled payment release for wholesale production orders.
Written control
The signed proforma invoice (PI) controls the final schedule, currency, payment route and beneficiary details for each order.
01
Standard terms
Tiered by order value
02
Written control
Final PI governs
03
Release rule
Cleared balance first
What controls the payment agreement
A website policy is a planning guide. Your approved PI is the order-specific commercial record.
- SKU mix, quantity, packaging scope and delivery method are confirmed before payment.
- Currency, payment milestones and beneficiary information are stated on the PI.
- Any requested change must be reconfirmed through an official TOP KNIVES contact before funds are sent.
Never rely on an informal message that changes beneficiary details. Match the payee information to the current PI and reconfirm any discrepancy.
Standard payment schedule
These are standard planning tiers. Special packaging, custom development or approved repeat-buyer terms may use a different written schedule.
USD 3,000–10,000
60% Anzahlung zum Produktionsstart and 40% Restzahlung vor Versandfreigabe.
Over USD 10,000
50% Anzahlung zum Produktionsstart and 50% Restzahlung vor Versandfreigabe.
Order and payment milestones
- 01
Quote and PI
We confirm models, pricing, packing, delivery scope and payment terms in writing.
- 02
Deposit or full payment
The agreed first payment reserves capacity and authorizes production to begin.
- 03
Production and QC
The order follows the approved specifications, change controls and agreed checkpoints.
- 04
Balance and release
Where a balance applies, it must clear before the shipment is released.
Currency, fees and proof of payment
- Prices are quoted in USD unless the PI states another currency.
- Sending-bank, intermediary-bank and conversion charges are normally paid by the buyer unless agreed otherwise.
- Production or release is scheduled after the required net amount is confirmed as cleared.
- Keep the payment reference and share it through the same official order channel for reconciliation.
Changes, cancellation and refunds
Wholesale production commits materials, supplier capacity and packaging work. Eligibility depends on the order stage and documented costs.
Request a written review
Cancellation or specification changes may be possible, subject to committed third-party fees and the current production status.
Committed costs apply
Materials, completed work and custom packaging may be non-recoverable. We document the available resolution before any adjustment.
Payment questions
Why is the balance due before shipment release?
Wholesale orders use reserved production and logistics capacity. Cleared balance before release keeps the agreed shipment handoff controlled.
Which payment method should I use?
Use the payment route stated on your current PI. Available routes can vary by order, destination and risk review.
Can repeat buyers request different terms?
A documented order history may support a commercial review. No exception applies unless it is approved and written into the PI.
Need an order-specific answer?
Build Your Wholesale Request Need a written payment schedule?
Send the intended SKU mix, quantity and destination. We will return an order-specific quote and PI terms.