TRIAL / FIRST ORDER
Under $3,000
100%
Full payment before production. Capacity is reserved after payment clears.
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Wholesale payment terms
Payment Policy
Understand your payment milestones, verify the final invoice and keep production and shipment release on a clear schedule.
01
Your final PI controls the order
The approved proforma invoice (PI) confirms the order-specific currency, payment route, beneficiary and schedule. Products, quantities, packaging and delivery scope are agreed before payment.
Verify payment details before you pay
If the beneficiary or instructions change, confirm them through an official TOP KNIVES contact before transferring funds.
02
Standard payment schedule
STANDARD WHOLESALE
$3,000–$10,000
60 / 40
60% deposit to begin production; 40% balance before shipment release.
LARGE / REPEAT ORDER
Over $10,000
50 / 50
50% deposit to begin production; 50% balance before shipment release.
These are standard planning tiers. Custom development, special packaging or approved repeat-buyer terms may have a different written schedule.
03
From quote to shipment release
Quote & PI
Confirm products, prices, packaging and written terms.
Initial payment
The agreed cleared payment authorizes production.
Production & checks
Follow the approved specifications and checkpoints.
Balance & release
Any remaining balance must clear before release.
04
Currency, fees & payment reference
- USD applies unless your PI specifies another currency.
- Buyer-paid bank, intermediary and conversion charges apply unless agreed otherwise.
- The required net amount must clear before the relevant production or shipment milestone.
- Keep the payment reference and send it through your official order channel.
05
Changes, cancellation & refunds
Before production
Ask for a written review. Changes or cancellation depend on the order status and any committed third-party costs.
After production begins
Materials, completed work and custom packaging may be non-recoverable. Any adjustment requires a documented resolution.
06
Payment questions
Which payment method should I use?+
Use the route on your current PI. Available methods vary by order, destination and review.
Can repeat buyers request different terms?+
Terms may be reviewed against your order history. An exception applies only when approved and written into the PI.
Need a written payment schedule?
Share your intended products, quantities and destination for order-specific terms.