Privacy Policy

Information We Collect

When you interact with our factory-direct knife wholesale services, we may collect:

• Contact Information: Name, email, phone number, and business details
• Transaction Data: Purchase history, order details, and payment information
• Communication Records: Correspondence with our team via email, WhatsApp, or our contact forms
• Website Usage: Analytics data to improve our services and user experience

How We Use Your Information

We use collected information to:

• Process your OTF knife wholesale orders and manage DDP sourcing arrangements
• Provide customer support and respond to inquiries about our products
• Improve our website, products, and services
• Send important updates about orders, policies, or product information
• Comply with legal obligations and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Shipping Partners: To facilitate delivery of your tactical knives through our DDP model
• Payment Processors: To securely handle transactions
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Companies that help us operate our business (under strict confidentiality agreements)

Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data during transmission
• Secure storage systems with limited access
• Regular security assessments and updates
• Employee training on data protection protocols

Despite our efforts, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal information.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications at any time
• Request information about how your data is processed

To exercise these rights, contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our marketing efforts and user experience

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

International Data Transfers

As a global OTF knife manufacturer and wholesale supplier, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during these transfers.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us:

• Email: privacy@topknives.com
• WhatsApp: +86 184 7565 4588
• Website: Contact Form