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Your information & choices

Privacy Policy

How we handle information shared through our wholesale website, quotation workflow, accounts and customer support.

01

Who handles your information

TOP KNIVES LLC is responsible for information handled through this website and its connected wholesale inquiry workflow. This notice applies to visitors, account users and people contacting us about products, quotes or orders.

Published notice updated: August 21, 2026
02

Information we collect

CONTACT & BUSINESS

Who to reply to

Name, company, email, phone or WhatsApp, country and preferred contact method.

INQUIRY & ORDER

What you need

Product interests, quantities, packaging, destination, quotations and related communications.

TECHNICAL INFORMATION

How the site works

Device, browser, page activity, cookies and security signals used to operate and improve the site.

03

How information is used

  • Answer inquiries, prepare quotes and communicate about orders.
  • Maintain accounts, quote lists and support records.
  • Prevent abuse and investigate security issues.
  • Measure site performance and improve the buyer journey.
  • Meet lawful recordkeeping, dispute and business obligations.
04

Service providers & business sharing

Hosting, email, analytics, customer-management, payment, production and logistics providers may process information needed for the requested service. Inquiry records may be stored in WordPress and synchronized to the TOPKNIVES CRM for follow-up.

Order and delivery details may be shared with approved providers for the agreed work. Information may also be disclosed when required by law or to protect users and the website.

Wholesale inquiry contact details

TOP KNIVES does not sell these details as a standalone data product.

05

Cookies & analytics

Essential cookies support account, language, currency, quote and security functions. Analytics may help us understand site performance and improve the buyer journey.

Use available site controls or browser settings to manage non-essential cookies. Blocking essential storage may prevent some features from working correctly.

06

Retention & security

Information is retained for inquiry handling, commercial records, disputes and operational or legal requirements. Access is limited to people and providers who need it for the stated purpose.

Reasonable technical and organizational controls are used. No online system can guarantee absolute security.

07

Your choices & privacy requests

You may request access, correction or deletion, object to certain uses, or opt out of marketing follow-up. Some records may need to remain for an order, dispute, security or legal obligation.

How do I make a privacy request?+

Email info@otfknifewholesale.com with your relevant email, company or inquiry reference and the action you are requesting.

Is information processed internationally?+

It may be processed where TOP KNIVES or its providers operate, limited to the information needed for the stated purpose.

Questions about your information?

Include your inquiry or account reference so we can identify the relevant record.

Email a privacy request →