X23 Self Defense Portable Survival Folding Knife

$4.35

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SHIPPING POLICY
Shipping Policy

Shipping & Delivery Information

We offer multiple shipping options to meet your timeline and budget requirements. All orders are processed within 1-2 business days.

Express Air Freight
Fast air shipping with customs clearance support. Ideal for urgent orders and smaller quantities.

Best for: Urgent orders, samples, small batches

Delivery: 8-15 days

Key Benefit: Fastest delivery option

Standard Sea Freight
Cost-effective container shipping for large orders. We handle port-to-port logistics.

Best for: Large volume orders, budget-conscious

Delivery: 30-45 days

Key Benefit: Most economical for bulk orders

DDP Advantage: With our DDP service, you receive a single all-inclusive quote with no hidden fees. We manage customs documentation, import duties, taxes, and final delivery to your specified address.

Shipping Process & Timeline

1

Order Confirmation & Production

After order confirmation and payment, we begin production. Standard production time is 7-10 days for private labeling.

2

Quality Control & Packaging

Every product undergoes rigorous quality control. We then package according to your specifications.

3

Shipping Documentation

We prepare all necessary shipping documents, including commercial invoice, packing list, and certificate of origin.

4

Customs Clearance (DDP Only)

For DDP orders, we handle all customs procedures, duties, and taxes in the destination country.

5

Final Delivery

Your order is delivered to your specified address - warehouse, store, or preparation center.

Regional Shipping Estimates

Delivery times vary by destination and shipping method selected:

United States & Canada
  • DDP Service: 25-30 days
  • Express Air: 8-12 days
  • Sea Freight: 30-35 days
European Union
  • DDP Service: 28-35 days
  • Express Air: 10-15 days
  • Sea Freight: 35-45 days
Australia & New Zealand
  • DDP Service: 22-28 days
  • Express Air: 7-10 days
  • Sea Freight: 25-32 days
Other Regions
  • DDP Service: 30-40 days
  • Express Air: 12-18 days
  • Sea Freight: 40-50 days

Shipping Costs & Fees

DDP Service Pricing

Our DDP service includes all costs in one transparent price:

  • International freight charges
  • Customs brokerage fees
  • Import duties and taxes
  • Final mile delivery to your door
  • Documentation and handling

Shipping Cost Factors

Shipping costs are calculated based on:

  • Order Volume: Larger orders benefit from volume discounts
  • Destination: Varies by country and region
  • Shipping Method: DDP, air, or sea freight
  • Package Dimensions: Weight and volume of shipment
  • Urgency: Expedited options available at premium

Free Shipping: We offer free standard sea freight on orders over $10,000. Contact us for custom shipping solutions for large volume orders.

Order Tracking & Support

We provide comprehensive tracking for all shipments:

  • Factory pickup and port departure notifications
  • Ocean/air freight tracking numbers
  • Customs clearance status updates
  • Final delivery tracking and proof of delivery

Our logistics team provides personalized support with regular status updates throughout the shipping process.

Shipping Insurance

All shipments include basic carrier liability coverage. For additional protection:

Optional Full Value Insurance

  • Covers full invoice value of goods
  • Protects against loss, damage, or theft in transit
  • Additional 1.5% of declared value
  • Recommended for high-value shipments

Damage or Loss: In the rare event of damaged or lost goods, notify us within 7 days of delivery. We'll coordinate with carriers and insurance providers to resolve the issue promptly.

QUESTIONS

FAQ - OTF Knife Wholesale

Frequently Asked Questions

Find answers to common questions about our products, ordering process, shipping, and more. If you don't find what you're looking for, please contact our support team.

All Questions
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What is the difference between single-action and dual-action OTF knives? +

Single-action OTF knives deploy automatically but require manual retraction. Dual-action OTF knives (like our P1 model) deploy and retract automatically with the slide mechanism. Dual-action provides faster operation and is generally preferred for tactical applications.

What materials are used in your OTF knives? +

Our OTF knives feature:

  • Blades: Premium D2 tool steel, 58-60 HRC hardness
  • Handles: 6061-T6 aluminum, G10, or carbon fiber options
  • Internal Mechanism: Precision-machined stainless steel components
  • Clips: Stainless steel with various finish options
Do you offer sharpening services for your knives? +

We do not currently offer sharpening services, but our knives arrive with a professional edge. We recommend using a high-quality sharpening system designed for the specific blade steel. D2 tool steel holds an edge well but can be more challenging to sharpen than some other steels.

What is your minimum order quantity (MOQ)? +

Our standard MOQ is 50 units for wholesale orders. For custom branding/private labeling, the MOQ is 100 units. We occasionally offer lower MOQ for new customers or sample orders - contact our sales team to discuss your specific needs.

Can I customize my order with my company logo? +

Yes, we offer comprehensive OEM/private label services. You can add your company logo to the blade, handle, or packaging. Our standard private labeling timeline is 7-10 days. Contact our sales team for details on logo placement options, MOQ requirements, and pricing.

How long does production take for custom orders? +

Production timelines vary based on order complexity:

  • Standard products: 7-12 days
  • Private labeling: 7-10 additional days
  • Fully custom designs: 15-30 days (depending on specifications)

We provide regular updates throughout the production process.

What is DDP shipping and why is it beneficial? +

DDP (Delivered Duty Paid) means we handle all logistics, customs clearance, duties, and taxes. You receive one all-inclusive price and your goods arrive at your door with no additional fees or paperwork. It's our most popular option because it eliminates import complexity and surprises.

How accurate are your shipping time estimates? +

Our estimates are based on historical data and are typically accurate within 2-3 days. However, factors like weather, port congestion, or customs inspections can occasionally cause delays. With our DDP service, we manage these issues proactively and keep you informed of any changes.

Can you ship to Amazon FBA warehouses? +

Yes, we regularly ship directly to Amazon FBA warehouses. We handle all FBA preparation requirements including labeling, polybagging, and case packing. Just provide your FBA shipment details and we'll ensure compliance with Amazon's requirements.

What happens if my shipment is held in customs? +

With our DDP service, we manage any customs holds directly. Our logistics team works with customs officials to resolve issues quickly, typically within 2-5 business days. We maintain communication throughout the process and cover any additional fees that may arise.

What payment methods do you accept? +

We accept multiple payment methods:

  • Bank Transfer/Wire: Preferred for large orders
  • PayPal: For smaller orders (fees may apply)
  • Credit Card: Visa, MasterCard, American Express
  • Trade Assurance: Through Alibaba for qualified buyers

For wholesale customers, we can establish trade terms with approved credit.

Is there a discount for large volume orders? +

Yes, we offer tiered pricing for volume orders:

  • 100-499 units: 5% discount
  • 500-999 units: 10% discount
  • 1000+ units: 15% discount + free sea freight

Contact our sales team for custom pricing on very large orders (5000+ units).

What is your warranty policy? +

We offer a limited lifetime warranty against manufacturing defects. This covers issues with the mechanism, blade integrity, and material defects. The warranty does not cover normal wear and tear, misuse, or damage from improper maintenance. Contact our support team for warranty claims.

Are automatic knives legal in my area? +

Automatic knife laws vary by country, state, and sometimes even by city. It is the buyer's responsibility to know and comply with local laws. We ship to many locations worldwide but reserve the right to refuse orders from regions where automatic knives are prohibited. Check with local authorities before ordering.

Do you offer product samples? +

Yes, we offer product samples for qualified wholesale buyers. Sample costs vary by product but are typically refundable with your first bulk order. Sample delivery takes 7-12 days via express shipping. Contact our sales team to request samples.

Can't find the answer you're looking for? Our customer support team is available to help with any questions about our products, ordering process, or shipping options.

Contact Our Support Team

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info@otfknifewholesale.com
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