Payment Policy
Built for wholesale buyers who care about predictable timelines, clear terms, and a payment schedule that protects real production milestones.
Wholesale Payment Terms
Our payment structure is milestone-based: it locks production capacity, keeps dispatch timelines predictable, and reduces last-minute holds.
We do not operate on ready inventory. Our catalog is built on a controlled upstream supply chain: listed models are required to dispatch within 30 days from China. Payment milestones are designed to protect this dispatch window.
Milestone-Based Payment Tiers
Note: exact terms may vary for OEM/private label or special packing/labeling requirements. Final terms are confirmed in the proforma invoice (PI) in writing.
100% payment before production
Fastest way to start. Immediate slot reservation under the dispatch standard.
60% deposit to start production
40% balance before shipment release
Best balance of speed and control for recurring wholesale runs.
50% deposit to start production
50% balance before shipment release
Designed for stable volume buyers planning serious restocks.
Step-up logic: trial order → repeat orders → larger volume. As order history becomes predictable, the workflow becomes simpler and faster.
Release rule: all balance payments must be cleared before shipment is released. This protects dispatch predictability and prevents last-minute schedule disruption.
Why the Balance Is Due Before Shipment
Wholesale is capacity-based. “Balance-before-shipment” is not a restriction—it is a mechanism to protect a predictable dispatch window, especially under a non-inventory, 30-day dispatch model for listed SKUs.
- Locks production capacity so the schedule doesn’t shift mid-way.
- Prevents shipment holds that cause downstream delays and extra handling.
- Keeps restock planning stable for retailers/distributors who rely on repeat cycles.
Accepted Payment Methods
We support multiple options depending on order size and destination. For the smoothest repeat-order workflow, choose one method and keep it consistent.
Bank Transfer (Wire)
Preferred for medium/large wholesale orders.
Credit / Debit Card
Via online payment gateway (availability may vary).
PayPal
Often used for samples or smaller trial orders.
Wise
A practical option for certain international transfers.
Security note: beneficiary details are shared after order confirmation through official channels. Always verify the payee name matches the proforma invoice (PI).
Order & Payment Process (Milestones)
Quote → Proforma Invoice (PI)
We confirm SKU list, pricing, packaging/labeling requirements, delivery method (DDP/FOB), and dispatch expectations in writing.
Deposit Payment → Production Slot Reserved
Production begins after deposit confirmation. This is how we lock the schedule.
Production Updates & QC Checks
We provide progress updates (and QC evidence when applicable) to keep decisions fast.
Balance Payment → Shipment Release
Balance is due before release. After clearance, the shipment proceeds per the agreed method and window.
Dispatch & Delivery
Listed SKUs follow a 30-day dispatch standard (leaves China within 30 days). Transit time depends on method (FOB/DDP), destination, and customs clearance.
Currency & Bank / Processing Fees
Unless otherwise stated on the invoice, prices are quoted in USD.
- Buyers are responsible for any bank transfer charges from their financial institution.
- If paying in a different currency, conversion rates/fees may apply depending on your provider.
- For card/online payments, processing fees may apply depending on the gateway and region. We confirm the final payable amount before you pay.
Cancellation & Refund Rules (Wholesale)
Before production starts
Cancellation may be possible depending on confirmation status. Third-party fees (e.g., processing) may be non-refundable.
After production starts
Manufacturing allocates materials and capacity. Cancellation may incur costs based on work completed and materials committed.
If you need flexibility, start with a trial order. It’s the fastest path to validate spec, packaging, and sell-through before scaling.
Payment Exceptions
We keep payment terms consistent to protect dispatch predictability. Exceptions may be considered only for:
- Long-term repeat buyers with stable order history
- Special projects with confirmed documentation and pre-approved arrangements
First-time orders: standard terms apply. This is the fastest way to keep production and dispatch predictable.
Payment FAQs
Short answers for wholesale decision-makers.
Wholesale runs on reserved capacity and planned release windows. Balance-before-release protects the agreed dispatch window and prevents last-minute holds. This is how we keep execution predictable for repeat orders.
No. We operate on a controlled upstream supply chain. Listed catalog models follow a dispatch standard: shipments are required to leave China within 30 days (dispatch), protected by milestone payments.
No. “30-day dispatch” means the shipment leaves China within 30 days for listed catalog models. Transit time depends on delivery method (FOB/DDP), destination, and customs clearance.
Yes. Trial orders are the fastest path to validate specs, packaging, and sell-through. After proven order history, future orders often become smoother and faster to execute.
If the balance is not cleared by the planned release date, shipment timing may shift. We recommend paying early to protect your dispatch and delivery window—especially for time-sensitive restocks.
For medium/large wholesale orders, bank transfer is commonly preferred. For smaller trial orders, PayPal or card (where available) can be convenient. We confirm options based on destination and order size.
Production starts after deposit confirmation. The exact timeline depends on SKU selection, packaging/labeling requirements, and production schedule—confirmed in the PI.
