Refund and Return Policy

Our warranty is valid for 30 days from the date of delivery. If it has been more than 30 days since your purchase arrived, we cannot offer you a refund or exchange. All buyers are responsible for paying return shipping costs as listed below.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Refund (if applicable)
You will be responsible for paying your own return shipping costs. You may request that a shipping label be created for you. In that case, return shipping charges will be deducted from your refund. All shipping costs are non-refundable.
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Delayed or Lost Refunds (if applicable)
If you have not received your refund yet, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be officially issued.
Then contact your bank. It usually takes some processing time for a refund to be issued.
If you have done all of this and still have not received your refund, please contact us at INFO@ztechknives.com.

Special Offers (if applicable)
Only regular priced items are eligible for refunds, unfortunately sale items are not eligible for refunds.

Replacement (if applicable)
We will only replace items that are defective or damaged. If you need to exchange the same item, please send an email to INFO@ztechknives.com

Gift
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the return value. The gift card will be sent to you upon receipt of the returned item.

If the item was not marked as a gift at the time of purchase, or the gift giver sent the order to himself to give to you later, we will refund the gifts and he will be notified of your return.

Depending on where you live, the time it takes for the exchange to reach you may vary.